The work is brilliant. The backend isn't built yet.

You built something real.
It deserves a
proper backend.

Wellness founders. Health practitioners. Experts with a brand. Creators with a product.

If your bookings run on WhatsApp, your payments are chased manually, and your financial control lives in your head — you don't have a discipline problem. You don't have a system yet.

That's what we build. Delivered in writing. Async. In 3–5 days.

Find where your time is going → See how it works
Audit Report
Delivered to your inbox
3 systems to remove you from the booking and payment loop
  • Bookings: clients schedule themselves — zero messages needed
  • Payments: link sent automatically on confirmation — zero chasing
  • Financial control: updates itself with every transaction
  • Fixed monthly cost: R$0 / €0
€197
Written report
3–5 business days
✉ 100% Written delivery
✍ Written. Async. Actionable.
⚡ 3–5 business days
🌍 Amsterdam · Brazil · Worldwide
⚙ Make.com Certified
The problem

You're brilliant at your work.
Your backend is running
on memory and messages.

You book by WhatsApp. You chase payments by hand. Your financial picture lives in your head. This isn't a discipline problem — no one built the system behind your business.

◆

The problem isn't you. It's that the system behind your business hasn't been built yet.

📧
Every booking is a conversation
A client wants to schedule. Three messages later, you have a time. Then you follow up on payment. Then again. The session hasn't started and you're already tired.
🗂️
Payments don't close themselves
You confirm the session, you deliver the work, then you remember — at 11pm — that you haven't sent the invoice. And they haven't paid the last one either.
⏱️
You are the system
Nothing happens unless you make it happen. Every booking, every payment, every reminder runs through you. That's not a workflow — that's a bottleneck.
The process

How it works.
Three steps. That's it.

01
Fill in 10 questions
Answer a short questionnaire about your business, tools, and biggest operational frustrations. Takes about 10 minutes. At your own pace.
~10 minutes
02
I map what's broken
I review how your business actually runs and identify exactly where the friction is — what's manual, what's missing, and what can be fixed without disrupting what already works.
3–5 business days
03
You receive your report
A written audit with a concrete action plan, specific tool recommendations, and a custom Notion template — delivered to your inbox.
Written · Delivered to inbox
Pricing

See exactly what
each option includes.

Each product was designed for a different moment in your business. Find the one that matches where you are right now.

01 — Diagnosis
Want to understand where the problem is before acting? Start here. Delivered in 3–5 business days, 100% in writing.
Starter
Starter Audit
€97
one-time payment
→ Start here
⭐ Most popular
Standard Audit
€197
one-time payment
Premium
Premium Audit
€497
one-time payment
10-question intake questionnaire ✓ ✓ ✓
Diagnostic report — where your hours go and why ✓ ✓ ✓
Top 3 time drains identified and prioritised ✓ ✓ ✓
Notion template for immediate implementation ✓ ✓ ✓
Full automation map — what to fix first, second, third — ✓ ✓
Custom Notion workspace built for your workflow — ✓ ✓
Templates tailored to your specific processes — ✓ ✓
Implementation guidance — I walk you through each fix — — ✓
2 weeks of async written support — — ✓
Follow-up check-in after 2 weeks — — ✓
Priority delivery — ✓ ✓
Delivery time 3–5 business days 3–5 business days 3–5 business days
Get started Get started Get started
02 — Implementation
Want someone to set up the systems for you? Choose your level of involvement.
Operations
Ops Setup
€597
one-time · no subscription
  • 3 operational systems configured and running
  • Self-service scheduling (Google Calendar)
  • Payments integrated — collected before the session
  • Make.com automations live — confirmation + reminders
  • WhatsApp Business set up professionally
  • 1 week of written support after delivery
  • Tools: €0/month · Delivered in 5 business days
Hire
⭐ Most complete
Digital Launch
€1.197
one-time · no subscription
  • Operational audit included
  • Online store (Nuvemshop) configured and published
  • Integrated payments (Mercado Pago)
  • Make.com automations — confirmation + automatic logging
  • WhatsApp Business + product catalogue
  • Google Sheets for financial tracking
  • Tools: €0/month · Delivered in 4 weeks
  • Guarantee: first online order in 30 days or full refund
Hire
More support
Digital Launch
+ 30 days
€1.497
one-time · no subscription
  • Everything in Digital Launch
  • 30 days of async written support after delivery
  • Check-ins throughout the month
  • Adjustments and optimisations included
  • Guarantee: first online order in 30 days or full refund
Hire
About

Operations experience.
Systems. Written delivery.

I'm Roberta — digital operations consultant based between Amsterdam and Brazil. I spent years inside international operations — hotels, clinical facilities, high-volume kitchens — before I understood that the same bottlenecks that slow large organizations exist in miniature inside every expert practice and small studio.

The fix is almost always simpler than expected. The gap is rarely capability — it's infrastructure. Someone needs to build the system. That's what I do. In writing. Async. With taste.

Make.com Certified — Make Academy, 2026
AI Fundamentals — Google / Coursera, 2026
Europe-based · Async-first · CET timezone
Available in English, Portuguese & Italian
Roberta Peraccini — Flow Atelier
Roberta Peraccini
Digital Operations Consultant · Flow Atelier
4–6h
Saved per client / week
100%
Written delivery
3
Languages
3–5
Business days
Recent Work

Real results.
Real clients.

Each case started with a concrete operational problem. Every deliverable was done entirely in writing, without calls, in days — not weeks.

Integrative Therapies · São Paulo, BR
Renativar — Brand + Operational Systems
Visual Identity Website Self-Service Booking Automated Payments
Integrative therapist with no brand, no website and a paper-based manual schedule.

Delivered: full visual identity, website with integrated booking and payments, Make.com automations live.

Result: €0/month in tools. Client books and pays with zero manual intervention.
See the full case →
Consulting · Hospital Hospitality
MH Peraccini — Brand + Digital Presence
Brandbook Professional Logo Website LinkedIn
Senior consultant with 20+ years of experience and zero digital presence.

Delivered: complete brandbook, logo with usage guidelines, responsive website published, LinkedIn redesigned.

Result: complete professional digital presence in 15 days. Everything in writing.
See the website →
Creative Products · São Paulo, BR
The Creator — Operations Audit
Operations Audit Systems Mapping External Validation
Creative business growing through referrals, with invisible operations: orders across 3 channels, deadlines estimated on the spot, zero traceability.

Delivered: full diagnostic with 7 silent failure points identified.

"The diagnosis is correct and the methodology is solid." — Independent analyst
See the full case →
Beyond the audit

Audit done.
What about the brand?

For consultants, specialists and health professionals who need a digital presence that matches the quality of the work they already deliver. Brandbook, logo, website and LinkedIn — delivered in writing, in 15 business days.

Complete brandbook — positioning, palette, typography, voice
Professional logo — visual concept in 3 directions
Responsive professional website — published live
LinkedIn redesigned — banner, headline, about, featured
€997
one-time · no subscription
15 business days · 100% async · no calls
Hire now See details →
The backend your business deserves

The work is brilliant.
The system behind it
is still missing.

10 questions about how your business actually runs today. I identify what's breaking and what to build first — delivered in writing, in 3–5 business days. No calls. Just clarity.

Start with the audit → €197 · One-time payment · 3–5 business days